Here you will find some support if you need some help with your product
 


arcadie for iPhone & iPod Touch
Where do I put the rubber feet I found in the box?

The rubber feet are applied to the bottom of arcadie. They stop the unit from moving around smooth surfaces and scratching the surface.

What devices is arcadie compatable with?

arcadie (original blue unit) is compatable with the following devices:

iPod Touch generation 3 & 4

iPhone 3GS, 4, & 4s

Even though the iPhone, iPhone 3, iPod Touch, & iPod Touch 2 will fit into the arcadie unit, the games may not be compatible. These devices may be able to play html 5 games only.


arcadie DUAL (new red unit)

iPod Touch generation 3, 4 & 5

iPhone 3GS, 4, 4s & 5

Even though the iPhone, iPhone 3, iPod Touch, & iPod Touch 2 will fit into the arcadie unit, the games may not be compatible. These devices may be able to play html 5 games only.

I have the arcadie DUAL - how do I set it for iPhone 4 or iPhone 5?

This only applies to the new arcadie DUAL product - not the original arcadie.

Open the back panel of your unit (with no phone inserted) you will see a red switch.

It has 2 positions:
Down = iPhone 5 - iPod Touch 5
Up = iPhone 3GS, 4 & 4S - iPod Touch 3 & 4


Note to move the switch you will need to press it down then slide up or down.

How do I calibrate my arcadie?

It is easy to calibrate your arcadie unit to play the game. Follow the instructions on the app you are using. For most games calibration is a simple process.

1). Open your arcadie
2). Launch your app
3). Insert your device into the slot on your arcadie.
4). Touch the screen It is important to touch the screen before closing the unit.
5). Close the slot on your arcadie.

Where can I get games?

Games for arcadie are normally found on the official Apple iTunes store. Search for arcadie. Some games maybe available on other search platforms, or websites. To see ther latest games, check back on this website where will will list the most current games and where to find them.

How do I calibrate my arcadie?

It is easy to calibrate your arcadie unit to play the game. Follow the instructions on the app you are using. For most games calibration is a simple process.

1). Open your arcadie
2). Launch your app
3). Insert your device into the slot on your arcadie.
4). Touch the screen It is important to touch the screen before closing the unit.
5). Close the slot on your arcadie.

I calibrated by my controls don't work properly?

There are 4 main reasons for this:

1). You did not calibrate correctly - make sure you touch the screen before finally closing the unit.
2). Your device may not be fully inserted - check the device you have inserted is properly seated into the connector
3). Your screen may need cleaning. Fingerprints and contaminates can interfer with the operation.
4). Your control pads may be dirty. Use a cotton bud with some water to gently clean them. Make sure everything is 100% dry before inserting your device again.

If all of these steps fail, please contact support.

I write games, can I make some for arcadie?

Yes you can. Please see our developer page for all the info.

I need more assistance, how can I contact you?

You can call the ZEON After Sales service on 0800 214 633 (UK)




arcadie for iPad mini
I get a compatibility message when I insert my iPad mini.
Where can I get games?

Games for arcadie are normally found on the official Apple iTunes store. Search for arcadie. Some games maybe available on other search platforms, or websites. To see ther latest games, check back on this website where will will list the most current games and where to find them.

How do I calibrate my arcadie?

It is easy to calibrate your arcadie unit to play the game. Follow the instructions on the app you are using. For most games calibration is a simple process.

1). Open your arcadie
2). Launch your app
3). Insert your device into the slot on your arcadie.
4). Touch the screen It is important to touch the screen before closing the unit.
5). Close the slot on your arcadie.

My games are not full screen?

You can play current arcadie games made for the iPhone & iPod touch version on your iPad mini version. Simply press the 2X button in the bottom right corner to expand it to fill the screen.

I calibrated by my controls don't work properly?

There are 4 main reasons for this:

1). You did not calibrate correctly - make sure you touch the screen before finally closing the unit.
2). Your device may not be fully inserted - check the device you have inserted is properly seated into the connector
3). Your screen may need cleaning. Fingerprints and contaminates can interfer with the operation.
4). Your control pads may be dirty. Use a cotton bud with some water to gently clean them. Make sure everything is 100% dry before inserting your device again.

If all of these steps fail, please contact support.

I write games, can I make some for arcadie?

Yes you can. Please see our developer page for all the info.

I need more assistance, how can I contact you?

You can call the ZEON After Sales service on 0800 214 633 (UK)




arcadie GO!
Where can I get games?

Games for arcadie are normally found on the official Apple iTunes store. Search for arcadie. Some games maybe available on other search platforms, or websites. To see ther latest games, check back on this website where will will list the most current games and where to find them. NOTE only games indicated as compatible will work with go.

I write games, can I make some for arcadie?

Yes you can. Please see our developer page for all the info.

I need more assistance, how can I contact you?

You can call the ZEON After Sales service on 0800 214 633 (UK)



arcadie for iPhone & iPod Touch
arcadie for iPad mini
arcadie GO!
arcadie for iPhone & iPod Touch
arcadie for iPad mini
arcadie GO!

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